Privacy Policy
Last updated: January 6, 2026
1. Introduction
Welcome to Migo Driver ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide to us, including:
- Name and contact information (email address, phone number)
- Driver's license information and verification documents
- Vehicle information (make, model, license plate, insurance)
- Payment and banking information
- Profile photo
- Government-issued identification for verification purposes
2.2 Location Information
When you use our app, we collect precise location data to:
- Match you with nearby ride requests
- Navigate to pickup and drop-off locations
- Track trip progress and distance
- Provide safety features and support
- Calculate earnings and generate receipts
Location Permission: Our app requires GPS/location services to function. Location data is collected when the app is active and during trips when the app is running in the background.
2.3 Camera and Photo Information
We collect photos and images through your device camera for:
- Capturing and uploading your profile photo
- Verifying your identity through document scanning (driver's license, vehicle registration)
- Submitting vehicle photos for verification and insurance purposes
- Documenting incidents or accidents if necessary
Camera Permission: The app requests camera access only when you need to take photos. Photos are securely transmitted and stored. You can choose to use existing photos from your gallery instead of taking new ones.
2.4 Automatically Collected Information
We automatically collect certain information when you use our app:
- Device information (model, operating system, unique identifiers)
- Usage data (features used, time spent in app)
- Log data (IP address, browser type, pages visited)
- Trip data (routes, times, distances)
3. How We Use Your Information
We use your information for the following purposes:
- Provide Services: To match you with riders, facilitate trips, and process payments
- Safety and Security: To verify your identity, ensure platform safety, and prevent fraud
- Customer Support: To respond to your inquiries and resolve issues
- Improve Services: To analyze usage patterns and enhance our app features
- Legal Compliance: To comply with legal obligations and protect our rights
- Communications: To send you service updates, promotions, and important notices
4. How We Share Your Information
We may share your information with:
- Riders: Your name, profile photo, vehicle information, and location during trips
- Service Providers: Third-party companies that help us operate our services (payment processors, background check providers, cloud hosting)
- Business Partners: Insurance companies and fleet partners as necessary
- Legal Authorities: When required by law or to protect safety and rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission or storage system is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Trip data may be retained for accounting, tax, and legal purposes.
7. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Objection: Object to certain processing of your information
- Data Portability: Request a copy of your information in a portable format
- Withdraw Consent: Withdraw consent for processing based on consent
To exercise these rights, please contact us using the information below.
8. Device Permissions
8.1 Location Services (Required)
Our app requires continuous access to your device's GPS/location services to function properly. Location permission is mandatory for driver services. We collect location data:
- When app is in use: To show your position, find nearby ride requests, and navigate
- In background during trips: To track trip progress, calculate distance/fare, and provide safety features
You can disable location tracking in your device settings, but this will prevent you from using our driver services and accepting ride requests.
8.2 Camera Access (Optional)
Camera permission is requested when you need to:
- Take or update your profile photo
- Upload verification documents (driver's license, vehicle registration, insurance)
- Document vehicle condition or incidents
You can deny camera permission and manually upload photos from your device gallery instead. Camera access is only used when you initiate photo capture.
8.3 Other Permissions
The app may request additional permissions for enhanced functionality:
- Notifications: To receive ride requests, trip updates, and important alerts
- Phone: To enable direct calling between you and riders during trips
- Storage: To save and access photos and documents
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us